About our HappY-INSTALL Guarantee

We want you to buy with confidence anytime you purchase installation from us; that's why we guarantee service quality when you purchase services from us . If the service was not completed according to the final scope agreed upon,  we’ll work with you  to correct the problem or we’ll give you your money back.

If your Installation was of poor quality, please contact us to begin the process of filing a Happy-Install Guarantee claim. After collecting basic contact information and the required documentation of the problem, our support team will work quickly to resolve your case.

We will make it right in one of these 2 ways

1. Work with you and the Tech to correct the service.

2. Refund your money for the purchase,

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HappY INSTALL Conditions

You can file a claim when all of the following applies:

1. You’re unsatisfied with the service performed.

2. You have purchased the service in its entirety directly through our Website, and changed your mind prior to day of install.

3. The scope of work was limited to the description of the service listed 

4. Your service appointment was completed within the last 90 days

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After you file a claim with the necessary information, a team will investigate and work with you and the pro to quickly resolve the issue. Please keep in mind that any documentation provided during the investigation may be shared with all parties involved in the claim.

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